Privacy

Privacy Policy

GDPR-ready privacy information for EU customers buying RIDSTAR electric bikes and parts.

Customer data

RIDSTAR EU uses customer information to process orders, arrange delivery, provide support, prevent fraud and communicate about purchases.

GDPR / BDAR rights

Customers in the European Union can request access, correction, deletion or restriction of their personal data where applicable. Requests should be sent to support with enough information to identify the order or account.

Payments

Payment information is processed by secure payment providers such as Shopify, PayPal and card/payment partners. RIDSTAR EU does not store full card details.

Cookies and analytics

The store may use essential cookies for cart, checkout and security, and optional cookies for analytics or marketing where enabled. Cookie consent should be managed through Shopify Customer Privacy or a GDPR-compatible consent app.

Retention

Order and accounting records are kept as required for tax, legal, fraud-prevention and customer support purposes.

Privacy contact

For privacy requests, contact RIDSTAR EU support and include your order number or account email so the request can be verified.