Customer data
RIDSTAR EU uses customer information to process orders, arrange delivery, provide support, prevent fraud and communicate about purchases.
Privacy
GDPR-ready privacy information for EU customers buying RIDSTAR electric bikes and parts.
RIDSTAR EU uses customer information to process orders, arrange delivery, provide support, prevent fraud and communicate about purchases.
Customers in the European Union can request access, correction, deletion or restriction of their personal data where applicable. Requests should be sent to support with enough information to identify the order or account.
Payment information is processed by secure payment providers such as Shopify, PayPal and card/payment partners. RIDSTAR EU does not store full card details.
The store may use essential cookies for cart, checkout and security, and optional cookies for analytics or marketing where enabled. Cookie consent should be managed through Shopify Customer Privacy or a GDPR-compatible consent app.
Order and accounting records are kept as required for tax, legal, fraud-prevention and customer support purposes.
For privacy requests, contact RIDSTAR EU support and include your order number or account email so the request can be verified.